How do I pay for a TVM purchase?
TVM offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that TVM's trusted
payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
TVM also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on TVM?
There are NO hidden charges when you make a purchase on TVM. The prices listed for all the items are final and all-inclusive. The
price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual seller for the same.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the
backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV
number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password
(issued by your bank) to complete the payment.
Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.
Is it safe to use my credit/debit card on TVM?
Your online transaction on TVM is secure with the highest levels of transaction security currently available on the Internet. TVM uses
256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment
All credit card and debit card payments on TVM are processed through secure and trusted payment gateways managed by leading
banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through
What steps does TVM take to prevent card fraud?
TVM realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor
transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold,
and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed
made by a genuine card holder. We apologies for any inconvenience that may be caused to customers and request them to bear
with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by
VISA" and "Master card Secure Code" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card
transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for
some of the banks have been provided below for easy reference:
|State Bank of India
||Punjab National Bank|
||Bank of Baroda|
|Standard Chartered India
||Union Bank of India
||Central Bank ofIndia
||ING Vysya Bank|
||Kotak Mahindra Bank
||Karur Vysya Bank|
|Oriental Bank of Commerce
||South Indian Bank
Can I use my bank's Internet Banking feature to make a payment?
Yes.TVM offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this
you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:
|ABN Amro Bank
|Bank of Bahrain and Kuwait
||Bank of Baroda
|| Bank of India
|| Bank of Maharashtra|
|Bank of Rajasthan
||Central Bank of India
||City Union Bank|
||Development Credit Bank
|ING Vysya Bank Indian
|Jammu & Kashmir Bank
||Karur Vysya Bank
|| Kotak Mahindra Bank |
| Lakshmi Vilas Bank
||Oriental Bank of Commerce
||Punjab National Bank
|| Royal Bank of Scotland |
|South Indian Bank
||Standard Chartered Bank
||State Bank of Hyderabad
||State Bank of India |
|State Bank of Mysore
||State Bank of Travancore
||Tamilnad Mercantile Bank|
|Union Bank of India
||United Bank of India
|| Vijaya Bank
|| YES Bank|
Can I make a credit/debit card or Internet Banking payment on TVM through my mobile?
Yes, you can make credit card payments through the TVM mobile site and application.TVM uses 256-bit encryption technology to
protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
How do I place a Cash on Delivery (C-o- D) order?
All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on
Delivery". Enter the CAPTCHA text as shown, for validation.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will
be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
The maximum order value for C-o- D is ₹50,000
Gift Cards or Store Credit cannot be used for C-o- D orders
Cash-only payment at the time of delivery.